Last updated: December 10, 2025
Welcome to Sosbella. These Terms & Conditions (“Terms”) govern your use of our website, sosbella.com, and any purchases made through it. By accessing or using our site, you agree to be bound by these Terms.
1. About Sosbella
Sosbella (“Sosbella,” “we,” “us,” or “our”) is a premium nail beauty brand offering professional-quality gel products and accessories. These Terms apply to all users of the site, including visitors, customers, and account holders.
2. Eligibility
By using our website, you represent that you are at least 18 years old (or the age of majority in your jurisdiction) and capable of entering into a legally binding agreement.
3. Account Registration
You may create an account to save your information and view your order history. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us promptly if you suspect any unauthorized use.
4. Product Information & Colors
We make reasonable efforts to describe and display our products accurately, including shades, finishes, and packaging. However, actual colors may vary due to screen settings, lighting, and devices. We do not guarantee that your display will accurately reflect the true color of the products.
5. Pricing, Taxes & Availability
All prices are listed in U.S. dollars and are subject to change without notice. Applicable taxes and shipping fees will be added at checkout where required.
We reserve the right to:
- Change product prices at any time
- Modify or discontinue products without notice
- Limit quantities of any product or order
If a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel or refuse any orders placed for that product, even if the order has been confirmed and your payment method charged. If this occurs, we will issue a refund for the affected item(s).
6. Orders & Payments
By placing an order, you agree to provide current, complete, and accurate purchase and account information. You authorize us and our payment processors to charge your selected payment method for the full amount of your order, including taxes and shipping.
We may cancel or refuse any order if we suspect fraud, unauthorized activity, violation of these Terms, or for any other reasonable business reason. If your order is cancelled after payment, we will refund you for the cancelled items.
7. Shipping, Delivery & Risk of Loss
We currently ship within the United States. Processing times, shipping methods, and estimated delivery windows are outlined in our Shipping Policy.
Risk of loss and title for products pass to you when the order is delivered to the shipping address you provide. Please review your shipping information carefully before placing an order.
For complete details regarding shipping timelines, methods, and related terms, please refer to our Shipping Policy.
8. Returns, Refunds & Exchanges
Return eligibility, restocking fees, and instructions are described in our Return Policy. By placing an order, you acknowledge and agree to those conditions, which may include, but are not limited to:
- All returns must be approved by us in advance
- A restocking fee (for example, 15%) may apply to eligible returns
- Customers are responsible for shipping the return back to us unless otherwise stated
- Used, opened, or damaged products may not be eligible for a refund
For full details on returns, refunds, and exchanges, please review our Return Policy.
9. Professional, Salon & Wholesale Accounts
From time to time, we may offer special pricing or programs for professionals, salons, or wholesale customers. Eligibility requirements, pricing, and specific terms may be set out separately in writing. In the event of any conflict between these Terms and a separate written agreement, the separate agreement will govern for those professional or wholesale transactions.
10. Intellectual Property
All content on this website, including but not limited to logos, product names, text, graphics, images, videos, and design elements, is the property of Sosbella or its licensors and is protected by intellectual property laws.
You may not reproduce, modify, distribute, display, or create derivative works from any content on this website without our prior written consent.
11. User Content (Reviews, Photos & Social Media)
If you submit reviews, comments, photos, or other content on our site or social media channels, or if you tag Sosbella in your content (“User Content”), you grant Sosbella a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display that User Content in connection with our business, including on our website, social media, and marketing materials, subject to applicable laws.
You are responsible for ensuring that your User Content:
- Does not infringe any third-party rights
- Does not contain unlawful, defamatory, or hateful material
- Does not include spam or misleading information
12. Prohibited Uses
You agree not to use the site:
- For any unlawful purpose
- To violate any international, federal, or local regulations or laws
- To infringe upon or violate our intellectual property rights or the rights of others
- To upload or transmit viruses or malicious code
- To attempt to gain unauthorized access to the site, other accounts, or systems
13. Third-Party Links & Services
Our website may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, privacy practices, or policies of those third parties. Accessing third-party sites is at your own risk.
14. Disclaimer of Warranties
To the fullest extent permitted by law, our website and products are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
15. Limitation of Liability
To the fullest extent permitted by law, Sosbella, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the website or purchase of products.
In no event shall our total liability to you for all claims exceed the total amount you paid to us for products purchased through the website in the twelve (12) months preceding the event giving rise to the claim.
16. Indemnification
You agree to indemnify, defend, and hold harmless Sosbella and its owners, employees, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the website, your breach of these Terms, or your violation of any rights of a third party.
17. Governing Law
These Terms & Conditions and any disputes arising out of or relating to your use of the website or purchase of products shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
18. Changes to These Terms
We may update these Terms & Conditions from time to time. The “Last updated” date at the top of this page indicates the latest revision. Changes are effective when posted on this page. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.
19. Contact Us
If you have any questions about these Terms & Conditions, please contact us.
This page is for general informational purposes only and does not constitute legal advice.