Last updated: December 10, 2025
This Privacy Policy explains how Sosbella (“Sosbella,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with us.
1. Who We Are
Sosbella is a premium nail beauty brand offering professional-quality gel products and accessories. This Privacy Policy applies to information collected through our website, sosbella.com, and any related online services that link to this Policy.
2. Information We Collect
a. Information You Provide to Us
We collect information that you voluntarily provide when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact us via email, forms, or social media
This may include:
- Name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Order history and preferences
- Payment-related details (processed securely by our payment processors; we do not store full card numbers)
b. Information Collected Automatically
When you use our website, we automatically collect certain information using cookies, pixels, and similar technologies. This may include:
- IP address
- Browser type and device information
- Pages viewed and links clicked
- Referring/exit pages
- Dates and times of visits
c. Information from Third Parties
We may receive limited information from third parties such as payment processors, shipping carriers, and marketing or analytics providers (for example, payment confirmation or delivery status).
3. How We Use Your Information
We use your information to:
- Process, fulfill, and deliver your orders
- Provide customer support and respond to your inquiries
- Send order confirmations, updates, and account-related communications
- Operate, maintain, and improve our website and services
- Personalize your experience and show relevant content or offers
- Send marketing communications if you have opted in (such as newsletters, product launches, and promotions)
- Prevent fraud and protect the security of our website
- Comply with legal obligations and enforce our Terms & Conditions
4. Cookies & Tracking Technologies
Cookies are small text files stored on your device that help our website function and allow us to understand how visitors use the site.
We may use:
- Essential cookies – required for basic site features like cart and checkout
- Performance and analytics cookies – to analyze site usage and improve performance
- Marketing cookies – to deliver relevant ads or measure campaign effectiveness
You can usually set your browser to refuse cookies or to alert you when cookies are being used. If you disable cookies, some features of the site (including checkout) may not function properly.
5. How We Share Your Information
We do not sell your personal information. We may share your information with trusted third parties only as needed to run our business, including:
- Payment processors that securely handle your payments
- Shipping and logistics providers that deliver your orders
- Email and marketing platforms (if you subscribe to communications)
- Website hosting, analytics, and security providers
We may also share information if required by law, to respond to legal requests, or to protect our rights, property, or the rights and safety of others.
6. Marketing Communications
If you subscribe to our newsletter or otherwise opt in to marketing, we may send you emails about new products, launches, and promotions.
You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or by contacting us directly. Please note that we may still send non-marketing emails related to your orders or account.
7. Data Security
We use reasonable technical and organizational measures to help protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights & Choices
Depending on your location, you may have certain rights over your personal information, such as:
- Accessing the personal information we hold about you
- Requesting corrections or updates to your information
- Requesting deletion of certain information, subject to legal requirements
- Withdrawing consent for marketing communications
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.
10. Children’s Privacy
Our website and products are not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.
11. International Visitors
Sosbella currently focuses on customers in the United States. If you access our website from outside the U.S., you understand that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates the latest revision. Changes become effective when posted on this page. Your continued use of the website after changes are posted signifies your acceptance of the updated Policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
This Privacy Policy is provided for general informational purposes and does not constitute legal advice.